Frequently Asked Questions
FAQs
Everything you want to know before reaching out. If you have a question not answered here, please do not hesitate to contact me.
Scheduling
Getting Started
To get in touch with us, submit an inquiry form. Please allow 3 business days for a response.
Before your first appointment, you will be sent an invitation to access your client portal via SimplePractice. Please ensure that all documentation is completed prior to your first visit with us. Please reach out if you need support completing the intake forms and requested documentation.
The length of treatment depends primarily on your individual goals. If you are looking for a shorter, solution-oriented approach, you might start seeing progress within 4 to 8 weeks. Even after the first session, you will likely begin learning and practicing new skills.
We do understand that scheduling adjustments are necessary at times. As a courtesy, we will grant one "no charge" late cancellation before the aforementioned policy goes into effect. We have made a time commitment exclusively for you, please make every effort to be present. We ask that you provide at least a 24-hour notice for appointment rescheduling and cancellations. We will reschedule your consultation once. As an existing client, if you happen to miss your weekly appointment, please plan to attend your next scheduled session. If you need to permanently change your recurring appointment time, reach out to us via email or text to make arrangements. Your second "no show, no notice" will result in a full-fee charge. This amount is equal to your per session rate. For example, if your full-fee is $250, the full-fee charge for a late cancellation would be $250.
If you are using insurance, a diagnosis is required and will be provided as part of your treatment. If you are a cash pay client, a diagnosis is not required but can be provided upon request.
Yes, with a court ordered subpoena signed by a judge, we will make court appearances and provide testimony under subpoena at the rate of $3,000 per day, in addition to the cost of lodging. This fee covers but is not limited to time spent preparing documents, reviewing case notes, attending court, and any related travel.
Billing
Fees & Insurance
Yes, we currently accept Aetna, Blue Cross Blue Shield of NC, Vaya Health, Trillium, Carolina Complete, Amerihealth Caritas of NC, Healthy Blue, and Partners. We also accept electronic payments. These include Visa, Master Card, Discover, American Express, Flexible Spending, and Health Savings Accounts. We ask that you have a form of payment on file. We can provide super bills upon request.
The session fee is $200.
Training
Credentials & Qualifications
I understand that selecting a qualified professional is an important decision. I want to ensure you are fully informed about our training and credentials. I have completed professional training under EMDRIA approved consultants at Mosaic Training Institute. This training was conducted in accordance with EMDRIA standards and clinical best practices. My consultation and supervision experience included structured learning, case review, and competency development to ensure adherence to ethical and professional guidelines. I remain committed to maintaining high standards of care and continuing education. If you have questions regarding our training background or approach, please feel free to reach out for additional information.
I understand that selecting a clinician with specialized trauma training is an important decision. I would like to share information regarding our professional preparation. I have completed Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) training under consultants affiliated with the Trauma-Focused Cognitive Behavioral Therapy National Therapist Certification Program. My consultation and advanced training were conducted through Alicia's Place in accordance with nationally recognized TF-CBT standards. This training included structured coursework, case consultation, fidelity review, and competency-based development to ensure adherence to the TF-CBT treatment model and ethical best practices. I remain committed to maintaining the integrity of the model, engaging in ongoing consultation when appropriate, and providing evidence-based trauma care.
I understand that knowing your clinician's training background can help build confidence and trust in the therapeutic process. I would like to share information about our Brainspotting certification. I have completed Brainspotting certification under the guidance of Linnea Swanson, an approved Brainspotting Trainer and Consultant listed with the official Brainspotting training directory. I Brainspotting training and consultation followed the standards set by the Brainspotting certification process, which includes completion of foundational trainings and structured consultation toward certification. This training experience has included extensive coursework, application of the Brainspotting model in practice, and dedicated consultation to ensure fidelity to the Brainspotting approach and ethical clinical standards. I remain committed to maintaining the integrity of this work, engaging in ongoing professional development when appropriate, and offering Brainspotting.
No Surprises Act: Billing Disclosure Requirements
The No Surprises Act established new protections and disclosure requirements against surprise medical billing, effective January 1, 2022. The new law requires healthcare providers and facilities to provide Good Faith Estimates to uninsured, out-of-network, or self-paying clients for services offered when scheduling care or when the client requests an estimate.
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